The National Mental Health Crisis Line or HEAL Line 15555 began operation on Friday (Oct 21st) to help people who are suffering from mental health issues receive prompt help.
Health Minister Khairy Jamaluddin stated that the call operators who answered the calls were well-trained to assist the those who needed help.
They receive instruction so that they can recognize the mood of the caller by the intonation (voice) and then calm the person calling, he told reporters when he inaugurated the National Centre of Excellence for Mental Health (NCEMH) in the city of Birmingham on the eve of today,statement by jfdbet online casino malaysia 2022.
In his previous address, Khairy said that the line is handled by Health Ministry's (MOH) psychology (counselling) personnel and is currently open from 8am until midnight each day, even on public holidays. However, the timeframe for operation possibly changing in the near future.
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The five-digit line is a significant improvement for his Mental Health and Psychosocial Support Service (MHPSS) that provides psychosocial and emotional help to people suffering from depression.
Khairy explained that the rising prevalence of mental health issues has become a worldwide problem and has been recognized as a major problem for the health industry.
This situation Malaysia is very alarming, since there has been a dramatic increase in suicide cases , which is 1,142 suicides in 2021, compared to 631 last year He said.
Concerning the NCEMH center of excellence, he stated that the center of excellence is capable of reducing the gaps in service and improve the exchange of expertise in mental health by bringing together experts using a bio-psychosocial approach, and also spiritual aspects. The work of NCEMH includes an overall of 54 people from different fields of work.
The NCEMH will also be a regional reference and training center, including processes for accreditation as well as credentialing programs in mental health, he said, noting that NCEMH will serve as an opportunity to strengthen the strategic collaboration between private and public agencies , as also non-governmental organisations (NGOs). Additionally, Khairy said a Mental Health Hub using an online platform will be created to enhance the surveillance of mental health
